• GENUINE & UNSCRIPTED •
• CONCIERGE LEVEL CUSTOMER SERVICE •
• RESULTS THAT MOVE YOU •
Susan's founding principles in real estate began with a strong desire to help the public by providing a first-class experience for all of her customers while maintaining her steadfast commitment to integrity and ethics throughout each transaction. Ever since then she has lived up to the promise of delivering clear communication, local market expertise and attention to every detail. In other words, Susan provides her clients with the same level of service and dedication that she would expect if she were in their shoes. She loves her job, is not afraid of hard work and always treats her client’s money as if it were her own.
Communication is the #1 complaint among buyers and sellers and this is where Susan really shines! She makes sure she keeps her clients well-informed throughout the buying or selling process so none of her clients ever have to reach out for an update. She also tailors her work hours and communication styles to best suit the needs of her clients. Understanding their expectations and catering to their individual needs is what she is passionate about.
Another weakness we hear in the industry is poor listening skills and Susan excels here as well! She takes the time to truly listen to the needs and wants of her customers first, then begins the research process where no stones are left unturned until she can deliver all the facts and data she can find to her clients in order to help them make the most informed decision possible.
Susan originally fell in love with Brevard when her family relocated to Merritt Island from Annandale, Virginia in 1983. She previously worked in the drafting/design industry for 21 years with 18 of those years in the military & commercial aerospace arenas – including 14 years with Boeing where she primarily supported the National Airborne Operations Center & Presidential Transport programs and was a 2009 ATLAS Award Winner, which is Boeing Defense, Space & Security’s most prestigious award.
When she’s not busy assisting clients, Susan's hobbies include home improvement projects, bowling, gardening, photography, and traveling. She was not blessed with any children but has a small petting zoo to help fill that void.
